Privacy Policy
our privacy policy
Updated: 10 October 2023
1. About Acktivlogic Pte. Ltd.
Acktivlogic Pte. Ltd. (“we”, “us” or “Acktivlogic”) is a provider of Business-to-Business (B2B) technology consultancy and solution. This may include, but not limited to, business technology advisory and professional services; software and hardware products; and information, training and education services.
2. About our Privacy Policy
We respect your privacy and are committed to protecting it.
This Privacy Policy explains how we collect, use, and share your personal information. By using our services, buying our products, signing up for our information, or attending our events, training and education services, you agree to us processing your information as described in this Privacy Policy.
3. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or to comply with legal or regulatory requirements. We will notify you of any changes to this Privacy Policy by email and/or by posting an updated version on our website.
4. How to connect with us
We welcome any questions, comments and requests regarding this policy and you can contact our Data Protection Officer (DPO) at dpo@acktivlogic.com.
5. Business contact information
Since we provide B2B services, products, and solutions, we collect information about you for legitimate business purposes and not for personal purposes. This information may be considered "business contact information”.
Such information may include your name, job title, business phone number, business address, business email address, or similar information. The Personal Data Protection Act does not cover business contact information.
However, Acktivlogic will use all reasonable efforts to follow the terms of this Privacy Policy when handling business contact information. We take the security of your information seriously.
6. How we collect information about you
We may collect information about you in the following ways:
6.1. When you contact us, such as when you reach out to our sales, marketing, or training & education teams
6.2. When you attend an event or training session that we organize
6.3. When you purchase products and services from us, usually on behalf of your organization
6.4. When you sell products and services to us, usually on behalf of your organization
6.5. When you submit information to us through our websites or website portals
6.6. When you submit information to us through our partners, such as product vendors, service vendors, product distributors, and marketing and sales partners
7. What information do we collect about you
We may collect and process some or all of the following information about you:
7.1. Your name, contact details (including email address(es), phone number(s), and postal address(es)), employer or organization name, and job title or role
7.2. Your Acktivlogic account details and account information, and if you use our websites or online portals, your username, password, and any transaction information
7.3. Information about your attendance and/or participation in our events and training sessions
7.4. Any feedback you provide to Acktivlogic via our websites, email, at our events, or otherwise
7.5. Any correspondence between you and us
7.6. Any other information that you may choose to provide to us when you contact us
8. Cookies and using our websites or online portals
We may use cookies on our websites to distinguish you from other users. This helps us improve your browsing experience and our websites.
To change how our websites identify you, change your cookie settings in your browser. If you log in to our websites or online portals, we may also collect details of your visits, such as traffic data, location data, weblogs, other communication data, and the resources you access.
9. How we use your information
We may use your information for the following purposes:
9.1. To purchase or sell products to you (or the organization you represent) and manage the related administration, tasks, payments, and other activities
9.2. To provide our services to you (or the organization you represent), including consulting, marketing & sales, and training & education services
9.3. To invite you to and organize events and provide you with news, updates, and reports about events
9.4. To deal with your requests and inquiries and provide you with information about the sale or purchase of products and our services
9.5. To process the registration and maintenance of your Acktivlogic account
9.6. To personalize the way our websites and services are presented to you, including to ensure that content is presented in the most effective manner for you and your device
9.7. To analyze your use of our services and the products that you purchase from or sell to us
9.8. To carry out our obligations arising from any contracts entered into between you and us
9.9. To investigate any breach of our contractual terms by or relating to you
9.10. To notify you about changes at Acktivlogic
10. Will we send you marketing materials and how to unsubscribe
We may send you marketing and promotional information. When we do, we will provide you with an unsubscribe link so you can opt out of receiving future messages. To unsubscribe, simply follow the instructions in the email.
If you are an individual (and not representing an organization), we will only contact you with your consent. We typically obtain your consent when you contact us, sign up for our services, or attend our events.
11. Will we share your information with third parties
We may share your information with selected third parties to help Acktivlogic fulfill purchases or sales as applicable (e.g. product vendors and distributors, consultancy and service providers).
We may also disclose your information to third parties and our other group companies that help us administer or operate our organization (e.g., our hosting/backup service providers, our IT service providers, and our marketing service providers).
We may also disclose your information if we are legally required to do so, or to enforce or comply with our obligations under our terms and conditions or other agreements, or to protect our rights, property, or safety, or the rights, property, or safety of other users or third parties.
12. Third-party services
We may provide links to and information about websites and services operated by third parties. When you click on a link to one of these websites or services, please keep in mind that they may have their own privacy policies, which will differ from ours. We do not control these third-party websites or services and are not responsible for them.
13. Transferring information outside of Singapore
We may transfer your information to countries outside of Singapore. If we do, we will make sure that the data is transferred securely and in compliance with all applicable laws and regulations.
14. How do we protect your information
We take the security of your information seriously. We have implemented appropriate security measures to protect your information from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, no internet transmission is completely secure. While we will do our best to protect your information, we cannot guarantee the security of any information you transmit to us over the internet.
15. How long do we keep your information
We will only keep your information for as long as we need it for the purposes described in this Privacy Policy or our terms and conditions, or for legal or business reasons.
16. How to access, update, or delete your information
If you would like a copy of some or all of the information we hold about you, please contact us at dpo@acktivlogic.com.
We also want to make sure that your information is accurate and up-to-date. You can update, correct, or ask us to delete your information by contacting us at dpo@acktivlogic.com or by logging into your account on our website or online portal.